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Frequently asked questions

How does the process work once we sign up?

Once you onboard, here’s what happens:

  1. We Create a Slack group where the team is connected with you
  2. We start with a brand audit and deep research to understand your current positioning./li>
  3. We create a custom strategy tailored to your growth goals./li>
  4. Our team manages everything — from ad campaigns to creatives to content strategy — while providing regular updates and reports./li>

Do you offer guarantees?

While we can’t guarantee specific results (as no ethical agency can), we do guarantee complete transparency, data-driven strategies, and consistent communication. Our results speak for themselves, and we’re confident in our ability to deliver growth for your brand.

How soon can I expect to see results?

Results depend on your current setup and goals. Typically, you’ll see initial improvements within the first 30 days, with significant growth building over 90 days as our strategies gain momentum.

Will I have access to my ad accounts and data?

Absolutely. We believe in full transparency. You’ll always have access to your ad accounts, performance data, and campaign insights.

How do I get started with Fixfit Media?

It’s simple! Click the “Schedule Your Free Consultation” button on our website, and we’ll connect to discuss your goals and how we can help you achieve them.

Do you charge hidden fees?

Never. Our pricing is clear and upfront, with no hidden surprises. You’ll know exactly what you’re paying for.

Do I need to have a big budget to work with Fixfit Media?

Not at all. We work with small and emerging brands aswell to ensure they can afford expert-level services without breaking the bank.

Your agency is new — how can I trust your experience?

While Fixfit Media is newly launched, our founder and team aren’t new to this industry. Our experts have years of experience scaling e-commerce brands individually before joining forces to create Fixfit. This means you’re getting fresh energy backed by proven expertise

What’s your approach to communication?

We believe communication is the foundation of successful partnerships. You’ll have regular check-ins, detailed updates, and direct access to our team and founders via slack.